Banyan Tree Phuket
What Guests Say
The resort is beautiful and the villa was really lovely with good amenities including little gifts when our room was turned down at night. The staff were absolutely fantastic; the first villa we were given didn't have as much privacy as we wanted so they quickly found us another that was much more suitable. They were polite, friendly and welcoming. Good selection of food at breakfast. We loved the bikes, which were great for getting around the resort.
Kate
May 2023
Great resort and really enjoyed our stay. Banyan tree cafe was amazing! Right on Bangtao beach and can shuttle boat to canal village and boat avenue was really convenient.
Manjit
December 2023
Breakfast was good, as its a buffet it could use more staff enforcing people not using their hands to pick up food items. staff are always friendly and helpful. the ginger tea at breakfast was very good and the kids loved the pastry section. The bikes are great for cycling around as a family and the golf buggies always stop to let the younger ones pass. Happy hour at sundowners bar is amazing and very peaceful.
Sutcliffe
April 2025
I think it was my third time visiting this hotel for the past 10 years, and I have always enjoyed my stay here so far. I believe that Banyan Tree is one of the best hotels to stay while you are visiting Phuket, as it provides you with everything you need - a range of good restaurants, fine in-room dining, leisure facilities, etc. The hotel’s staff is also extremely polite and helpful.
Nikita
April 2025
Excellent customer service . All staff were helpful and we thought room service would be slow given they were villas but everything was prompt . The rooms were cleaned to a high standard and the pool area was exceptionally maintained . First time i saw that you could go around the hotel in bones rather than buggies ( which were also available ). Kids absolutely loved this and we loved the fact of having a private pool and not fight for sunbeds !! One of our favourite hotels to date .
Karamjeet
April 2025
Nice updated suite with good swimming pool.
Abdulla
March 2024
The whole place was absolutely stunning. From the main check-in area, to the lake, and our beautiful suites. Our suite was also super private and quiet which was nice. They offer a range of activities to keep you entertained and even provide a beach bag for when you go to banyan beach.
Carina
December 2022
Everything from the beginning. The staff welcomes you with a drink and massage you for 5 minute. Everyone smiles and makes you feel very good. This is best hotel ever. The private swimming pool with warm water was so good. The garden clean. The villa itself could be bigger but this 270m was count with beautiful garden and swimming pool. The room dinning service until 4 a.m is great. You can order food and drinks anytime with best service and Everything was very yummy. At first they brought us to the wrong villa because 1 guest had similar last name like me and after this small incident, they took us to the right villa and treat us Wine as an apology. This is for sure the best service and the best hotel I could visit until now. Highly recommend this villas even the price is high it is worth it. The spa massage was also very good. Enjoyed every minute of being there in Banyan Tree. I will come back there for sure. Thank you banyan tree for making my day an wonderful experience. It was my pleasure being there. Best ever.
Tomasz
June 2025
Amazing room with private swimming pool, the price is just amazing, the breakfast has many options and it was delicious.
Ali
April 2024
A good variety of international and local food options. The 2 bed villa had a double and twin room both ensuite with additional outdoor bath/ shower facilities . The room service menu was good value and wide choices for when restaurants were too much faff! The villa pool was kept cleaned daily.
Helen
April 2024
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